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Prices of goods are exclusive of Shipping and Handling charges Online purchasing is available with Mastercard, Visa Credit, Visa Debit or American Express. This site uses SSL (secure socket layers) to offer fully secure communications by encrypting all data to and from the site. (To verify our current SSL certificate, please click on the SSL logo on the payment page).
returned goods
Returned goods must receive our official authorisation before they can be accepted for credit. Customers are entitled to a 14 day money back guarantee. After this time returned goods are subject to 25% administrative and re-handling charge. We cannot accept returned goods that have been treated or altered. All returned goods must be adequately packaged, as no refund will be allowed on goods damaged in return transit.
Goods should be inspected upon receipt and re-packed in their delivery carton prior to installation. Should any damage shortfall or defects be apparent on delivery, we will replace goods provided we are notified within 72 hours. Our liabilities are limited to the replacement cost of our product.

Hand carvings are not recommended for exterior use.

Under no circumstances shall Wild Goose Carvings or its proprietors be responsible for damages, incidental or consequential, that result either directly or indirectly from use of the information given on their website, by any persons; and any information so used is entirely at users' risk.
All the original designs in this catalogue are protected by the worldwide copyright of "Wild Goose Carvings" and may not be reproduced, replicated or copied in any way in any material.
Shipping and Handling charges within the United States of America are a flat rate of $10 for all orders.
Goods are normally delivered to your door by courier within 3-5 working days from the time the order is received.

Small orders, under $99 will be sent by the postal service. Customers requiring small orders should allow 10 working days especially in outlying areas and a maximum of 28 days.

Trade Accounts may be obtained by telephoning the office on 305 572 6424.